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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen L

March 24, 2025

5  out of  5
rating by Stephen L
"I’ve been with this State Farm agency going on two years. I originally came here through a referral to someone named Tommy (who was incredibly helpful getting me started), after transferring from Geico when I began doing rideshare—since Geico doesn’t offer rideshare coverage. Since then, Dawn has been my go-to, and she absolutely deserves all the credit. She’s always friendly, quick to respond, and super knowledgeable. Whether I need help updating my policy, have questions, or just need something explained, Dawn always takes great care of me and makes the process easy. Although I’ve never met the agency owner, Tom Logan, it’s clear he runs a solid team. This office has consistently been professional, efficient, and helpful. That said, I do have to be honest—State Farm’s rates in California are brutal. Way too high, and it’s putting real pressure on Californians. But as far as service and support, this agency is top-notch. I stay here because of the excellent care I receive—especially from Dawn."
We responded:
"Stephen, Thank you for taking the time to write the review. We appreciate the feedback. Dawn is amazing part of the team. We take pride in the service and care we give to our customers. Thank you for trusting us with your insurance needs."
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Giovanna Trujillo

March 14, 2025

5  out of  5
rating by Giovanna Trujillo
"Love this agency, I always forget to make my payments and they always send me a reminder. They always look to see if they can better my rate. They definitely make my life easier with their service/"
We responded:
"Thank you for the kind review. Customer service is a major priority. "
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Sanat Amladi

March 10, 2025

5  out of  5
rating by Sanat Amladi
"Tom's agency is first class, very helpful and responsiveness. Dawn Ott in particular is very good at helping through processes. My daughter started driving recently and she was able to help us get her a good student discount through the State Farm program. Thank you!!"
We responded:
"Thank you for the review and trusting us with you insurance needs. Dawn is a great part of the team and gives world class customer service."
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MIKE LLOYD

March 5, 2025

5  out of  5
rating by MIKE LLOYD
"Dawn Ott is outstanding! She has an in depth understanding of her products and is extremely thorough and thoughtful about providing the highest level of service. I highly recommend Ms. Ott for any of your insurance needs."
We responded:
"Thank you for the review and partnering with us for your insurance needs. Dawn is an amazing part of the team and delivers top notch customer service."
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medpill1

March 5, 2025

5  out of  5
rating by medpill1
"excellent service"
We responded:
"Thank you for the review. Customer service is a priority in our office."
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Amanda Mahan

March 4, 2025

5  out of  5
rating by Amanda Mahan
"I’ve been a proud customer of State Farm for over 30 years. I started with Ray and now with Tom. Dawn has always been my go to, she is wonderful to work with. She always goes above and beyond, consistently exceeds my expectations. She is Incredibly responsive – Five stars all the way!"
We responded:
"Thank you for the review and being a loyal State Farm customer."
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Greg Kimura

February 27, 2025

5  out of  5
rating by Greg Kimura
"I've had Tom Logan as my State Farm agent for many years. I was with Dennis Watson (Camarillo) and he retired and I was transferred to Tom. His team is fantastic. From Tommy, who is awesome - he just left. "O" was great too. And now Dawn and Bonnie. Dawn has been fantastic! She's super helpful and knowledgeable. She's given me guidance and we talk about Camarillo from years and years ago! Bonnie is superb! Another knowledgeable and helpful person. She's great to talk to when you need assistance! I am, nor have I ever worked in the insurance industry, so I rely on experts. In fact, when I use professionals, I want them to guide me in the right direction and if I want to learn, I have them teach me. Tom Logan's office is my go to for insurance needs. I highly recommend you give them a call."
We responded:
"Greg, thank you for the review and kind words. It is a pleasure dealing with customers like yourself. We strive to be helpful like a good neighbor and deliver great customer service. Thank you for trusting us with your insurance needs."
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Raj Patel

February 26, 2025

5  out of  5
rating by Raj Patel
"Excellent service from Tom and all his associates."
We responded:
"Thank you for the review and trusting us with your insurance needs."
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Dave VadBunket

February 25, 2025

5  out of  5
rating by Dave VadBunket
"Exelent responsive service!"
We responded:
"Thank you for the review. Customer service is our priority."
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Jaclyn Morris

February 19, 2025

5  out of  5
rating by Jaclyn Morris
"Dawn is incredibly responsive and often will reach out to check in without prompting. I recently filed a claim for my windshield through a company and she followed up to see if I needed anything within 24 hours. Great customer service."
We responded:
"Thank you for the review and partnering with us for your insurance needs. Dawn is a great part of our team. Customer service is a top priority."
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Jeff Downey

February 14, 2025

5  out of  5
rating by Jeff Downey
"Best customer service! They actually care about their clients. Highly recommend Tom Logan State Farm Insurance."
We responded:
"Thank you for the review. Customer service is a top priority."
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Marcos Liu

February 13, 2025

5  out of  5
rating by Marcos Liu
""I recently had to file an auto claim with State Farm, Tom Logan's Office and specifically, Ms. Liz Mendoza made the entire process smooth and stress-free. She was professional, responsive, and truly went above and beyond to ensure everything was handled efficiently. Her clear communication and friendly attitude made a challenging situation so much easier. I highly recommend Tom's Office and Liz for anyone needing assistance with their insurance claims—she’s simply the best!""
We responded:
"Thank you for the review and partnering with us for your insurance needs. Claim time is game time! Liz is an amazing part of our team."
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s hillen

January 19, 2025

5  out of  5
rating by s hillen
"New to this office. Bonnie was super helpful and responsive. Ty ty"
We responded:
"Thank you for the review. Customer service is our priority."
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Debbie Mercier

January 15, 2025

5  out of  5
rating by Debbie Mercier
"Dawn has always been so helpful to my husband and I. No matter how many times we have called and no matter how many questions we have had, Dawn has been extremely patient until all our needs have met. Dawn- we are so appreciative of your kindness and your knowledge."
We responded:
"Thank you for kind words, loyalty, and trusting us with your insurance needs. Dawn is a great part of our team."
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Rick Kurshner

January 13, 2025

5  out of  5
rating by Rick Kurshner
"They are always on top of issues and looking for ways to save us money."
We responded:
"Thank you for the review."
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David Baker

January 11, 2025

5  out of  5
rating by David Baker
"Great experience when I returned to California last year and needed auto insurance quickly for my new car; Dawn in the office was very helpful and efficient and made my move back a lot easier. Highly recommend."
We responded:
"Thank you for the review and trusting us with your auto insurance needs."
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David Lopez

January 9, 2025

5  out of  5
rating by David Lopez
"I have had a great experience with this office! They offer great services and everyone is very friendly and nice, always willing to help and answer any questions. Especially recommend to work with Dawn, she has been very helpful!"
We responded:
"Thank you for the review. We appreciate you partnering with us for your insurance needs. "
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Sam Khristo

January 5, 2025

5  out of  5
rating by Sam Khristo
"Excellent Insurance Agency. They are friendly, have a wonderful positive attitude and respectful."
We responded:
"Thank you for the review. We appreciate you and your business."
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Weixian Deng

December 15, 2024

5  out of  5
rating by Weixian Deng
"Very proactive and helpful communication! Would recommend"
We responded:
"Thank you for the review!"
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Judy Duncan

December 12, 2024

5  out of  5
rating by Judy Duncan
"I have been with State Farm for many many years, first with Ray Favacho's office and now with Tom Logan's, since Ray retired. My insurance needs have always been met with a high level of professionalism and efficiency. I have worked with Dawn as the office manager for a very long time and I just can't say enough about her. She truly cares about her clients. Dawn has always gone the extra mile to understand my needs and then swiftly taken care of them. If you are looking for a great insurance company with an office that actually cares about you, I urge you to give Dawn a call!"
We responded:
"Thank you for the review and your Loyalty. We appreciate you trusting us with your insurance needs. Dawn is a great part of our team."
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Silvia H.

December 6, 2024

5  out of  5
rating by Silvia H.
"Tom Logan sat with me personally and answered all my questions about my insurance and my insurance needs. His staff is Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you for the review. Customer service is our priority. "
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Mike Moraga

October 24, 2024

5  out of  5
rating by Mike Moraga
"I have recently changed my State Farm agent to Tom Logan and his team. My experience doing so was very positive thanks to Liz Mendoza. She was wonderful to work with, and made the process as smooth as possible."
We responded:
"Thank you for the review and trusting us with your insurance needs. Liz is an amazing part of our team and she truly is world class."
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Melissa Dundas

October 3, 2024

5  out of  5
rating by Melissa Dundas
"Prompt and couteous customer service, always! A rare find! I work with this agency as a client of mine and they also were able to assist me with an HOA policy that literally saved us hundreds of dollars a year. I highly reccomend them."
We responded:
"Thank you for the review and allowing us to assist with your insurance needs."
Profile photo of Christopher L

Christopher L

October 1, 2024

5  out of  5
rating by Christopher L
"Tom Logan State Farm Insurance is another example of home town attentiveness that makes Camarillo great. When you call, you get a real person that answers the phone, and is ready to assist you. The personalized service is noteworthy in an era of sterile computerized call centers. Their fast friendly customer service, feels like your getting help from a family member. Everyone in the office including Dawn and Tom himself work together as a team to be sure all of your insurance needs are met. If I have a question, they answer it, if I have a problem they fix it. In our stressed economy they always help us find ways to get the best rates. The cat's out of the bag, Tom Logan State Farm Insurance is a Pleasant Valley gem."
We responded:
"Thank you for the kind words and the review. We truly appreciate customers like you. "
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david sohn

October 1, 2024

5  out of  5
rating by david sohn
"Dawn has my back and keeps me informed. Always appreciate the support."
We responded:
"Thank you for the review. Dawn is a great part of our team. "